MagnetoClip Refund Policy

This Refund Policy ("Policy") describes the circumstances under which Devallix ("Devallix", "we", "us", or "our") will issue a refund for a paid license to the MagnetoClip software ("MagnetoClip" or the "Software"). This Policy is part of, and should be read together with, the MagnetoClip Terms of Service and the MagnetoClip End User License Agreement.

1. The 30-Day Money-Back Guarantee

1. We want you to be completely satisfied with MagnetoClip. If you purchase a MagnetoClip license and are not satisfied for any reason, you may request a full refund of the purchase price within 30 days of the date you purchased the license (the "Refund Period").
2. The guarantee applies to licenses purchased directly from Devallix, including through the MagnetoClip website or any official store we operate. For a license purchased from an authorized reseller or third-party store, please request the refund from that reseller under its own policy; we may not be able to process it directly.

2. Eligibility

1. To be eligible for a refund under this Policy, you must:
   • (a) have purchased the license directly from Devallix or the MagnetoClip website;
   • (b) submit your request before the Refund Period ends; and
   • (c) not be associated with fraudulent, abusive, or repeated refund activity.
2. Refunds are issued to the original payment method whenever possible, or to a method we choose consistent with the applicable payment provider's rules. Taxes and fees collected with the purchase are refunded to the extent permitted by your payment provider and applicable law.

3. What Is Not Covered

1. Licenses purchased more than 30 days before the date of your request.
2. Gifted, promotional, or otherwise unpaid licenses and activations.
3. License renewals where the Refund Period has already ended.
4. Licenses purchased from a third-party reseller or store (see Section 1.2).
5. Nothing in this Policy limits any statutory consumer rights you may have under the laws of your country; where such rights apply, they prevail.

4. How to Request a Refund

1. Contact Devallix through the support channels provided with the Software or on the MagnetoClip website. To speed up processing, include:
   • (a) the email address or account used to purchase the license;
   • (b) your license or order reference, if available;
   • (c) the date of purchase; and
   • (d) a brief reason for the request.
2. Requests submitted within the Refund Period are reviewed and confirmed. You will receive a response confirming whether the refund is approved.

5. After Approval

1. We aim to process approved refunds within 5–10 business days of confirmation. The refund will appear in your account according to your payment provider's processing times.
2. On approval, the license is revoked and deactivated. You must stop using and uninstall MagnetoClip. Your local data — including download history and the files you have already saved to your computer — remains yours and is not affected by the refund.
3. After a refund you are free to purchase a new license in the future, subject to this Policy.

6. Contact

1. If you have any questions about this Policy, or to submit a refund request, contact Devallix through the support channels provided with the Software or on the MagnetoClip website.